We're sorry to hear that you have to cancel your appointment. We understand that life can be unpredictable and sometimes unexpected things might come up. However, our salon has cancellation policies that we hope you can understand.

Firstly, we kindly ask that you notify us at least 24 hours in advance of your cancellation so that we can free up the time slot to other customers. Otherwise, it may affect our schedule.

If you fail to show up for your appointment without prior notice, we will charge a cancellation fee of £20. Even if you arrive too late for the appointment and cannot receive the service, a £20 cancellation fee will also be charged. We try our best to avoid this situation because we value your time as much as our own.

Lastly, we hope that you do not feel discouraged even if you have to cancel your appointment. We believe that you will visit our salon again and appreciate our attention to details and upbeat atmosphere.

Thank you for taking the time to read our cancellation policy. We look forward to seeing you again soon.